Tuesday 25 September 2018
10:00 am Show opening
10:15-10:35 am Agent Expert Training – Japan Tokyo Room
10:30 am Official Inauguration
10:40-11:00 am Agent Expert Training – Japan Tokyo Room
11:00-11:45 am Digital Day – Artificial Intelligence and Business Travel Agora Room
11:00-11:45 am Future technology solutions for travel agencies Forum Room
11:00-11:45 am Business Club Workshops – Travel Management/security: Collaboration keys Business Club
11:15-11:45 am Agent Expert training – Indonesia Tokyo Room
11:15 am -12:00 mid-day What solutions for Tourismophobie? Allianz Travel Arena
12:00-12:30 pm French Tourism Institute Conference London Room
12:00-12:30 pm Agent Expert Training – The wonderful world of Belmond trains and cruises Tokyo room
12:00-12:45 pm The ART label: the guarantee of responsible travel operators Forum Room
12:00-12:45 pm Digital Day – customer service in the digital age Agora Room
12:30 pm Inaugural Luncheon (by invitation) Les Loges
12:30-1:00 pm Travel trends seen by Florence Estra (Air France) Allianz Travel Arena
12:45-1:15 pm Agent Expert Training – Brazil Tokyo room
1:00-1:45 pm Digital Day – virtual reality, a real booster for tourism, hotel and leisure companies? Agora Room
1:30-2:00 pm Agent Expert Training – Iran Tokyo Room
2:00-2:45 pm Digital Day – Time for your pitches! The exhibitors of the Digital Village have the floor Agora Room
2:15-2:45 pm Agent Expert Training – Dominican Republic Tokyo room
2:30-3:15 pm Business Club Workshops – The Traveller experience, the source indicator? Business Club
3:00-3:30 pm Training Agent Expert – United States Tokyo Room
3:00-3:45pm Digital Day – New distribution capability: What are the impacts for airlines, TAs and consumers? Agora Room
3:00-3:45 pm Travel and groups – manage and implement incoming group requests Forum Room
3:00-4:30 pm Start-up Contest – the final! Allianz Travel Arena
3:45-4:15 pm Agent Expert Training – Botswana Tokyo Room
4:00-4:45 pm Digital Day – how intelligent retailing redefines the travel experience Agora Room
4:00-4:45 pm What impact on travel agencies following the evolution of BSP (Newgeniss) as of 1 July 2019? Forum Room
4:30-5:00 pm Agent Expert Training – Brazil Tokyo Room
5:00-6:00 pm The position and vision of key players on the bases of air transport Allianz Travel Arena
5:00-5:45 pm Medical tourism in France Forum Room
5:00-5:45 pm Digital Day – Official launch of the Welcome City Lab’s 3rd dossier -Trends in tourism innovation Agora Room
5:15-5:45 pm Agent Expert Training – Haiti Tokyo Room
Mardi 25 septembre 2018
10h00 Ouverture du salon
10h15 – 10h35 Formation Agent Expert – Japon Salle Tokyo
10h30 Inauguration officielle
10h40 – 11h00 Formation Agent Expert – Japon Salle Tokyo
11h00 – 11h45 Digital Day – Intelligence artificielle et Business Travel Salle Agora
11h00 – 11h45 Les solutions technologiques d’avenir pour les agences de voyages Salle Forum
11h00 – 11h45 Ateliers du Club Affaires – Travel management / sûreté : clés de collaboration Club Affaires
11h15 – 11h45 Formation Agent Expert – Indonésie Salle Tokyo
11h15 – 12h00 Quelles solutions face à la tourismophobie ? Arena Allianz Travel
12h00 – 12h30 Conférence Institut Français du Tourisme Salle Londres
12h00 – 12h30 Formation Agent Expert – Le monde merveilleux des trains et croisières Belmond Salle Tokyo
12h00 – 12h45 Le label ART : la garantie des opérateurs de voyages responsables ? Salle Forum
12h00 – 12h45 Digital Day – Le service client à l’ère du digital Salle Agora
12h30 Déjeuner inaugural (sur invitation) Les Loges
12h30 – 13h00 Les tendances du travel vues par Florence Estra (Air France) Arena Allianz Travel
12h45 – 13h15 Formation Agent Expert – Brésil Salle Tokyo
13h00 – 13h45 Digital Day – La réalité virtuelle, un réel booster pour les entreprises du tourisme, de l’hôtellerie et des loisirs ? Salle Agora
13h30 – 14h00 Formation Agent Expert – Iran Salle Tokyo
14h00 – 14h45 Digital Day – Place aux pitchs ! Les exposants du Village Digital ont la parole Salle Agora
14h15 – 14h45 Formation Agent Expert – République Dominicaine Salle Tokyo
14h30 – 15h15 Ateliers du Club Affaires – L’expérience voyageur, l’indicateur source ? Club Affaires
15h00 – 15h30 Formation Agent Expert – Etats-Unis Salle Tokyo
15h00 – 15h45 Digital Day – New distribution capability: quels impacts pour les compagnies aériennes, les TA et les consommateurs ? Salle Agora
15h00 – 15h45 Voyages et groupes – Gérer et concrétiser les demandes groupes entrantes Salle Forum
15h00 – 16h30 Startup Contest – la finale ! Arena Allianz Travel
15h45 – 16h15 Formation Agent Expert – Botswana Salle Tokyo
16h00 – 16h45 Digital Day – Comment l’intelligent retailing redéfinit l’expérience du voyage Salle Agora
16h00 – 16h45 Quel impact sur les agences de voyages suite à l’évolution du BSP (Newgeniss) à compter du 1er juillet 2019 ? Salle Forum
16h30 – 17h00 Formation Agent Expert – Brésil Salle Tokyo
17h00 – 18h00 La position et la vision des acteurs de l’aérien sur les assises du transport aérien Arena Allianz Travel
17h00 – 17h45 Le tourisme médical en France Salle Forum
17h00 – 17h45 Digital Day – Lancement officiel du 3ème cahier-tendances de l’innovation touristique du Welcome City Lab Salle Agora
17h15 – 17h45 Formation Agent Expert – Haiti Salle Tokyo
