Tuesday 25 September 2018
10:00 am Show opening
10:15-10:35 am Agent Expert Training – Japan Tokyo Room
10:30 am Official Inauguration
10:40-11:00 am Agent Expert Training – Japan Tokyo Room
11:00-11:45 am Digital Day – Artificial Intelligence and Business Travel Agora Room
11:00-11:45 am Future technology solutions for travel agencies Forum Room
11:00-11:45 am Business Club Workshops – Travel Management/security: Collaboration keys Business Club
11:15-11:45 am Agent Expert training – Indonesia Tokyo Room
11:15 am -12:00 mid-day What solutions for Tourismophobie? Allianz Travel Arena
12:00-12:30 pm French Tourism Institute Conference London Room
12:00-12:30 pm Agent Expert Training – The wonderful world of Belmond trains and cruises Tokyo room
12:00-12:45 pm The ART label: the guarantee of responsible travel operators Forum Room
12:00-12:45 pm Digital Day – customer service in the digital age Agora Room
12:30 pm Inaugural Luncheon (by invitation) Les Loges
12:30-1:00 pm Travel trends seen by Florence Estra (Air France) Allianz Travel Arena
12:45-1:15 pm Agent Expert Training – Brazil Tokyo room
1:00-1:45 pm Digital Day – virtual reality, a real booster for tourism, hotel and leisure companies? Agora Room
1:30-2:00 pm Agent Expert Training – Iran Tokyo Room
2:00-2:45 pm Digital Day – Time for your pitches! The exhibitors of the Digital Village have the floor Agora Room
2:15-2:45 pm Agent Expert Training – Dominican Republic Tokyo room
2:30-3:15 pm Business Club Workshops – The Traveller experience, the source indicator? Business Club
3:00-3:30 pm Training Agent Expert – United States Tokyo Room
3:00-3:45pm Digital Day – New distribution capability: What are the impacts for airlines, TAs and consumers? Agora Room
3:00-3:45 pm Travel and groups – manage and implement incoming group requests Forum Room
3:00-4:30 pm Start-up Contest – the final! Allianz Travel Arena
3:45-4:15 pm Agent Expert Training – Botswana Tokyo Room
4:00-4:45 pm Digital Day – how intelligent retailing redefines the travel experience Agora Room
4:00-4:45 pm What impact on travel agencies following the evolution of BSP (Newgeniss) as of 1 July 2019? Forum Room
4:30-5:00 pm Agent Expert Training – Brazil Tokyo Room
5:00-6:00 pm The position and vision of key players on the bases of air transport Allianz Travel Arena
5:00-5:45 pm Medical tourism in France Forum Room
5:00-5:45 pm Digital Day – Official launch of the Welcome City Lab’s 3rd dossier -Trends in tourism innovation Agora Room
5:15-5:45 pm Agent Expert Training – Haiti Tokyo Room
Wednesday 26 September 2018
10:15-10:35 am Agent Expert Training – Japan Tokyo Room
10:30-11:15 am Customer and traveller experience on the 2020 Horizon Forum Room
10:30-11:15 am Social Networks Part 1: What’s new in 2018? Allianz Travel Arena
10.30-11:15 am Business Club Workshops – chain business trips: Who will be the survivors of tomorrow? Business Club
10:30 am -1.00 pm 1st National Group Tourism Convention Agora Room
10:40-11:00 am Agent Expert Training – Japan Tokyo Room
11:15-11:45 am Agent Expert Training – Indonesia Tokyo Room
11:30 am – 12:15 pm Social Networks Part 2: How to be more effective? Allianz Travel Arena
11:45 am – 12:15 pm Business Club Workshops – means of payment in business travel, when are the real innovations arriving? Business Club
12:00-12:45 pm Slow tourism: what opportunities? Concrete case of the Slow Tourism Lab and the dawn in Champagne Forum room
12:00-12:30 pm Agent Expert Training – Belmond: Trains unlike any other for events unlike any other Tokyo Room
12:30-13:00 pm Travel trends Allianz Travel Arena
12:45-1:15 pm Agent Expert Training – Brazil Tokyo Room
1:30-2:00 pm Agent Expert Training – Iran Tokyo Room
1:30-2:15 pm Influence Marketing: the new order Allianz Travel Arena
2:00-2:45 pm Artificial Intelligence at the service of tourism Forum room
2:00-2:45 pm JIVA – “The Business Travel 100”, one-off – Stratégos AFTM-ESCAET-IFTM Top Resa Agora Room
2:15-2:45 pm Training Agent Expert-Dominican Republic Tokyo Room
3:00-3:30 pm Agent Expert Training – United States Tokyo Room
3:00-4:00 pm JIVA – Laurels of the future, pitch time! Agora Room
3:00-3:45 pm Travel and groups – selling France to groups Forum room
3:00-3:30 pm Hackathon – the final! Allianz Travel Arena
3:45-4:15 pm Agent Expert Training – Botswana Room Tokyo
4:15-4:45 pm JIVA – The FCM-EPSA barometer – Déplacements pro Agora Room
4:30-5:00 pm Training Agent Expert – Brazil Tokyo Room
5:00-5:45 pm Brand, concept, label: all the keys to better selling Club product to your customers Forum Room
5:00-6:00 pm JIVA – The Business Travel Awards Agora Room
5:15-6:00 pm What is the reputation of tourism brands? Allianz Travel Arena
5:15-5:45pm Agent Expert Training – Haiti Tokyo Room
6:00-7 :00 pm JIVA – AFTM Cocktail – Déplacements pro – IFTM Top Resa Business Club
Thursday 27 September 2018
10:15-10:35am Agent Expert Training – Japan Tokyo Room
10:30-11:15 am Destination France – are the 100 million tourists reachable by 2020? Agora Room
10:30-11:15 am Favourite French destinations Allianz Travel Arena
10:40-11:00 am Agent Expert Training – Japan Tokyo Room
10:45-11:45 am The women of tourism – they exalt France! Forum Room
11:00-11:45 am Business Club Workshops – the Business Travel Innovation “Weather Report” Business Club
11:15-11:45 am Agent Expert Training – Indonesia Tokyo Room
11:30 am – 12:15 pm Sustainable tourism: Is France a good pupil? Agora Room
11:30 am – 12:15 pm New trends in customers as perceived by travel agents – Annual Barometer Allianz Travel Arena
12:00-12:30 pm Agent Expert Training – The wonderful world of Belmond trains and cruises Tokyo room
12:30-1:30 pm Conference with key actors of mountain tourism Agora room
12:30-1:00 pm Travel trends by Jérôme Laliberte (SNCF) Allianz Travel Arena
12:45-1:15 pm Training Agent Expert – Brazil Tokyo Room
1:00-1:45 pm What impact on travel agencies following the evolution of BSP (Newgensiss) as of 1 July 2019? Forum Room
1:30-2:00 pm Agent Expert Training – Iran Tokyo Room
2:00-2:45 pm Barometer of travel companies, operated by Gestour and Orchestra Forum room
2:00-2:45 pm JIVA – 2018 Business trip balance sheet, Outlook 2019 Agora Room
2:15-2:45 pm Agent Expert Training – Dominican Republic Tokyo Room
2:30-3:15 pm Business Club Workshops – Open booking on business trips: Reality or illusion? Business Club
3:00-3:45 pm Smart Airport, how technology is shopping the future of airports Forum room
3:00-3:30 pm Agent Expert Training – United States Room Tokyo
3:00-3:45 pm JIVA – Employee Mobility: Have B2C solutions killed the business trip? Agora Room
3:00-4:30 pm Travel Agents Cup – the final! Allianz Travel Arena
3:45-4:15 pm Agent Expert Training – Botswana Tokyo Room
4:00-4:45 pm Business Club Workshops – how does the supplier/customer relationship around start-ups reinvent itself? Business Club
4:00-5:00 pm JIVA – Tender management: What if it was time to rethink your hotel and air referencing? Agora Room
4:30-5:00 pm Agent Expert Training – Brazil Tokyo Room
5:00-5:45 pm All there is to understand about the new tourism code Forum Room
5:15-5:45 pm Agent Expert Training – Haiti Tokyo Room
5:15-6:00 pm JIVA – Revolution in distribution, 2019 the advent of short tours Agora Room
7:00-9:00 pm After TO Party Concorde Atlantic Barge
Friday, September 28 2018
10:00 am – 1:00 pm Tourism Job Dating: 7 minutes per recruiter to be hired Hackathon Space
10:15-10:35 am Agent Expert Training – Japan Tokyo Room
10:30 am-12:00 mid-day Travel Agents Cup Junior – the final! Allianz Travel Arena
10:40-11:00 am Agent Expert Training – Japan Tokyo Room
11:15-11:45 am Agent Expert Training – Indonesia Tokyo Room
11:30 am – 12:15 pm Panorama of post-BAC training in tourism Agora room
12:00-12:30 pm Agent Expert Training – Belmond: Trains unlike any others for events unlike any other Tokyo Room
12:30-1.30 pm How to prepare for major events such as the 2023 Rugby World Cup, the Olympics and the 2024 Paralympic Games Allianz Travel Arena
12:45-1:15 pm Agent Expert Training – Brazil Tokyo Room
2:00-3:00 pm I love my job Allianz Travel Arena
2:15-2:45 pm Agent Expert Training – Dominican Republic Tokyo Room
3:00-3:30 pm Agent Expert Training – United States Room Tokyo
3:45-4:15 pm Agent Expert Training – Botswana Tokyo Room
Mardi 25 septembre 2018
10h00 Ouverture du salon
10h15 – 10h35 Formation Agent Expert – Japon Salle Tokyo
10h30 Inauguration officielle
10h40 – 11h00 Formation Agent Expert – Japon Salle Tokyo
11h00 – 11h45 Digital Day – Intelligence artificielle et Business Travel Salle Agora
11h00 – 11h45 Les solutions technologiques d’avenir pour les agences de voyages Salle Forum
11h00 – 11h45 Ateliers du Club Affaires – Travel management / sûreté : clés de collaboration Club Affaires
11h15 – 11h45 Formation Agent Expert – Indonésie Salle Tokyo
11h15 – 12h00 Quelles solutions face à la tourismophobie ? Arena Allianz Travel
12h00 – 12h30 Conférence Institut Français du Tourisme Salle Londres
12h00 – 12h30 Formation Agent Expert – Le monde merveilleux des trains et croisières Belmond Salle Tokyo
12h00 – 12h45 Le label ART : la garantie des opérateurs de voyages responsables ? Salle Forum
12h00 – 12h45 Digital Day – Le service client à l’ère du digital Salle Agora
12h30 Déjeuner inaugural (sur invitation) Les Loges
12h30 – 13h00 Les tendances du travel vues par Florence Estra (Air France) Arena Allianz Travel
12h45 – 13h15 Formation Agent Expert – Brésil Salle Tokyo
13h00 – 13h45 Digital Day – La réalité virtuelle, un réel booster pour les entreprises du tourisme, de l’hôtellerie et des loisirs ? Salle Agora
13h30 – 14h00 Formation Agent Expert – Iran Salle Tokyo
14h00 – 14h45 Digital Day – Place aux pitchs ! Les exposants du Village Digital ont la parole Salle Agora
14h15 – 14h45 Formation Agent Expert – République Dominicaine Salle Tokyo
14h30 – 15h15 Ateliers du Club Affaires – L’expérience voyageur, l’indicateur source ? Club Affaires
15h00 – 15h30 Formation Agent Expert – Etats-Unis Salle Tokyo
15h00 – 15h45 Digital Day – New distribution capability: quels impacts pour les compagnies aériennes, les TA et les consommateurs ? Salle Agora
15h00 – 15h45 Voyages et groupes – Gérer et concrétiser les demandes groupes entrantes Salle Forum
15h00 – 16h30 Startup Contest – la finale ! Arena Allianz Travel
15h45 – 16h15 Formation Agent Expert – Botswana Salle Tokyo
16h00 – 16h45 Digital Day – Comment l’intelligent retailing redéfinit l’expérience du voyage Salle Agora
16h00 – 16h45 Quel impact sur les agences de voyages suite à l’évolution du BSP (Newgeniss) à compter du 1er juillet 2019 ? Salle Forum
16h30 – 17h00 Formation Agent Expert – Brésil Salle Tokyo
17h00 – 18h00 La position et la vision des acteurs de l’aérien sur les assises du transport aérien Arena Allianz Travel
17h00 – 17h45 Le tourisme médical en France Salle Forum
17h00 – 17h45 Digital Day – Lancement officiel du 3ème cahier-tendances de l’innovation touristique du Welcome City Lab Salle Agora
17h15 – 17h45 Formation Agent Expert – Haiti Salle Tokyo
Mercredi 26 septembre 2018
10h15 – 10h35 Formation Agent Expert – Japon Salle Tokyo
10h30 – 11h15 Expérience client et voyageur à l’horizon 2020 Salle Forum
10h30 – 11h15 Réseaux sociaux partie 1 : Quoi de neuf en 2018 ? Arena Allianz Travel
10h30 – 11h15 Ateliers du Club Affaires – Chaîne voyages d’affaires : qui seront les survivants de demain ? Club Affaires
10h30 – 13h00 1ères assises nationales du tourisme de groupe Salle Agora
10h40 – 11h00 Formation Agent Expert – Japon Salle Tokyo
11h15 – 11h45 Formation Agent Expert – Indonésie Salle Tokyo
11h30 – 12h15 Réseaux sociaux partie 2 : Comment être plus efficace ? Arena Allianz Travel
11h45 – 12h15 Ateliers du Club Affaires – Moyens de paiement dans le business travel, à quand les vraies innovations ? Club Affaires
12h00 – 12h45 Slow tourisme : quelles opportunités ? Cas concret du Slow Tourism Lab et de l’Aube en Champagne Salle Forum
12h00 – 12h30 Formation Agent Expert – Belmond : des trains pas comme les autres pour des événements pas comme les autres Salle Tokyo
12h30 – 13h00 Les tendances du travel Arena Allianz Travel
12h45 – 13h15 Formation Agent Expert – Brésil Salle Tokyo
13h30 – 14h00 Formation Agent Expert – Iran Salle Tokyo
13h30 – 14h15 Marketing d’influence : la nouvelle donne Arena Allianz Travel
14h00 – 14h45 L’Intelligence Artificielle au service du tourisme Salle Forum
14h00 – 14h45 JIVA – « Les 100 du Business Travel », hors-série Stratégos AFTM – ESCAET – IFTM Top Resa Salle Agora
14h15 – 14h45 Formation Agent Expert – République Dominicaine Salle Tokyo
15h00 – 15h30 Formation Agent Expert – Etats-Unis Salle Tokyo
15h00 – 16h00 JIVA – Laurier d’avenir, l’heure du pitch ! Salle Agora
15h00 – 15h45 Voyages et groupes – Vendre la France en groupe Salle Forum
15h00 – 15h30 Hackathon – La finale ! Arena Allianz Travel
15h45 – 16h15 Formation Agent Expert – Botswana Salle Tokyo
16h15 – 16h45 JIVA – Le baromètre FCM – EPSA – Déplacements pro Salle Agora
16h30 – 17h00 Formation Agent Expert – Brésil Salle Tokyo
17h00 – 17h45 Marque, concept, label : toutes les clés pour mieux vendre le produit Club à vos clients Salle Forum
17h00 – 18h00 JIVA – Les Lauriers du Voyage d’Affaires Salle Agora
17h15 – 18h00 Quelle est la notoriété des marques du tourisme ? Arena Allianz Travel
17h15 – 17h45 Formation Agent Expert – Haiti Salle Tokyo
18h00 – 19h00 JIVA – Cocktail AFTM – Déplacements Pro – IFTM Top Resa Club Affaires
Jeudi 27 septembre 2018
10h15 – 10h35 Formation Agent Expert – Japon Salle Tokyo
10h30 – 11h15 La Destination France – Les 100 millions de touristes sont-ils atteignables d’ici 2020 ? Salle Agora
10h30 – 11h15 Les destinations préférées des français Arena Allianz Travel
10h40 – 11h00 Formation Agent Expert – Japon Salle Tokyo
10h45 – 11h45 Les femmes du tourisme – Elles subliment la France ! Salle Forum
11h00 – 11h45 Ateliers du Club Affaires – Le bulletin météo de l’Innovation Business Travel Club Affaires
11h15 – 11h45 Formation Agent Expert – Indonésie Salle Tokyo
11h30 – 12h15 Tourisme durable : la France bon élève ? Salle Agora
11h30 – 12h15 Nouvelles tendances des clientèles perçues par les agents de voyages – Baromètre annuel Arena Allianz Travel
12h00 – 12h30 Formation Agent Expert – Le monde merveilleux des trains et croisières Belmond Salle Tokyo
12h30 – 13h30 Conférence avec les acteurs de la montagne Salle Agora
12h30 – 13h00 Les tendances du travel par Jérôme Laffon (SNCF) Arena Allianz Travel
12h45 – 13h15 Formation Agent Expert – Brésil Salle Tokyo
13h00 – 13h45 Quel impact sur les agences de voyages suite à l’évolution du BSP 5Newgensiss) à compter du 1er juillet 2019 ? Salle Forum
13h30 – 14h00 Formation Agent Expert – Iran Salle Tokyo
14h00 – 14h45 Baromètre Les Entreprises du Voyage, opéré par Gestour et Orchestra Salle Forum
14h00 – 14h45 JIVA – Bilan 2018 du Voyage d’Affaires, perspectives 2019 Salle Agora
14h15 – 14h45 Formation Agent Expert – République Dominicaine Salle Tokyo
14h30 – 15h15 Ateliers du Club Affaires – Open booking dans les voyages d’affaires : réalité ou illusion ? Club Affaires
15h00 – 15h45 Smart airport, how technology is shopping the future of airports Salle Forum
15h00 – 15h30 Formation Agent Expert – Etats-Unis Salle Tokyo
15h00 – 15h45 JIVA – Mobilité du collaborateur : les solutions B2C ont-elles tué le voyage d’affaires ? Salle Agora
15h00 – 16h30 Travel Agents Cup – La finale ! Arena Allianz Travel
15h45 – 16h15 Formation Agent Expert – Botswana Salle Tokyo
16h00 – 16h45 Ateliers du Club Affaires – Comment se réinvente la relation fournisseur / client autour des start-up ? Club Affaires
16h00 – 17h00 JIVA – Gestion des appels d’offres : et s’il était temps de repenser vos référencement hôteliers et aériens ? Salle Agora
16h30 – 17h00 Formation Agent Expert – Brésil Salle Tokyo
17h00 – 17h45 Tout comprendre sur le nouveau code du tourisme Salle Forum
17h15 – 17h45 Formation Agent Expert – Haiti Salle Tokyo
17h15 – 18h00 JIVA – Révolution dans la distribution, 2019 l’avènement des circuits courts ? Salle Agora
19h00 – 21h00 Soirée After TO Péniche Concorde Atlantique
Vendredi 28 septembre 2018
10h00 – 13h00 Job dating du tourisme : 7 minutes par recruteur pour être embauché Espace Hackathon
10h15 – 10h35 Formation Agent Expert – Japon Salle Tokyo
10h30 – 12h00 Travel Agents Cup junior – La finale ! Arena Allianz Travel
10h40 – 11h00 Formation Agent Expert – Japon Salle Tokyo
11h15 – 11h45 Formation Agent Expert – Indonésie Salle Tokyo
11h30 – 12h15 Panorama des formations post-bac en tourisme Salle Agora
12h00 – 12h30 Formation Agent Expert – Belmond : des trains pas comme les autres pour des événements pas comme les autres Salle Tokyo
12h30 – 13h30 Comment préparer les grands événements tels que la Coupe du Monde de rugby 2023, les J.O. et les Jeux Paralympiques 2024 Arena Allianz Travel
12h45 – 13h15 Formation Agent Expert – Brésil Salle Tokyo
14h00 – 15h00 I love my job Arena Allianz Travel
14h15 – 14h45 Formation Agent Expert – République Dominicaine Salle Tokyo
15h00 – 15h30 Formation Agent Expert – Etats-Unis Salle Tokyo
15h45 – 16h15 Formation Agent Expert – Botswana Salle Tokyo
